Thank A Child For Kinder Soaps

Hi! I’m Michelle Ho, founder of The Kinder Soap Company in Malaysia, and I am so honoured that you’d like to get to know Kinder Soaps a little better.

In 2008, our little girl Andrea was born. She was as perfect as any baby could be. But a week later I noticed that she was started to get tell-tale, blotchy red patches of eczema skin on her neck, face and joints. I immediately found myself desperate to do something,ย anything, to make those patches go away–because I grew up with eczema as a child and I know how uncomfortable it could be. I remembered the scarring, the itchy, weeping sores, and the countless rounds of applying steroid creams that would work for a while but left my skin darkened and thinned.

I was determined not to let my girl go through all that, and so, that sparked my initial hunt for all-natural skincare. At the time I really couldn’t find anything that matched my personal definition of ‘natural’, which was basically anything that didn’t contain unpronounceable or incomprehensible ingredients. I trawled the Net for definitions of chemicals to understand what they were for and why they were included in skincare formulations. I found that a lot of them were added to colour, fragrance, preserve or stabilise the products themselves, and were not necessarily for the benefit of the user’s skin.

Now, I’m not saying that they are all necessarily ‘bad’ – it’s just that to me, they were unnecessary additives. The average person may be able to tolerate all those ingredients, but for someone with sensitive skin, I thought it would make sense to use products that were free from such chemicals just to see how the skin would react to it. After a month of searching, I clearly remember telling myself that I couldn’t wait any longer–and decided to try making my own soap for Andrea.

The rest, as they say, is history. ๐Ÿ™‚

So this company is the result of a young mother’s mission to provide relief for people who live with sensitive skin. I specialise in handmade soap, using the cold process technique that basically transforms humble yet valuable vegetable and other plant oils into luxurious bars of soap that are fantastic for your skin. Everything you see in the shop is free from artificial fragrances, unnecessary preservatives, SLS, parabens,… You get the idea. Only pure, therapeutic grade (whole) essential oils are used to scent and enhance the efficacy of all my soap, all for the benefit of your skin’s wellbeing.

Our mantra:ย Be Kinder.

What We Do

Put simply, these are our core activities:

  • Create all-natural skincare products that stay clear of chemicals that are known to irritate skin.
  • Educate the public on general skincare.
  • Be environmentally conscious in all that we do – from the choice of product to the packaging, and how we can best employ the concept of Reducing, Reusing and Recycling in every part of our business, for the sake of leaving a less polluted world for our children to inherit.

Why We Do It

I just can’t help but want toย helpย people. It just so happens that I

  • have a loving husband and four young children to care for;
  • am more concerned about responsible, healthy living now that I am a mother;
  • enjoy craft work and have a deep respect for the level of love and care that is devoted to handmade things;

so I figured that this would be the platform to achieve my ambitions of addressing as many people’s skin concerns as possible. Plus, it is a big responsibility for us to build a business that is sustainable so that we canย continueย to be financially sound enough, in order to keep giving back to society.

But perhaps most important of all,ย we absolutelyย loveย doing this.

100% Money Back Guarantee!

I’m so confident that you’ll find my soap beneficial for your skin, that I’m willing to offer a full refund of your purchase (including shipping fees, if applicable) if you’re not satisfied with my soap, for whatever reason. Keep the soap and I’ll arrange for a refund right away. With that kind of assurance, I hope you’ll be more confident of your purchases here at Kinder Soaps. ๐Ÿ™‚

50 thoughts on “About

  1. Hi Michelle.
    I always wanted to try out handmade soap bars instead of the commercial soap bars.
    The commercial one often made my skin drier or itchy. Same time, was worrying if the handmade soap would be better. Do not want to waste money and the soap as well.
    Glad to know about Kinder soaps from ABL, and now I’m giving it a try.
    Can’t wait for my soap.

  2. Hi, I wanted to know if your soap was palm oil free? Thanks

    1. Hi Rachel, thanks for writing in. Yes all our products are free from palm-oil. We use a combination of coconut oil, olive oil and cocoa butter as the base formulation for our soap bars.

  3. hi,

    may i know if your company have vacancy right now for R&D or QAQC? may i get your HR email?

    1. Hi Aerin, thanks for getting in touch. We’ll write to you privately, and soon. ๐Ÿ™‚

  4. Before I purchase your product, Would like to know if your product is registered in Malaysia under NPCB?

    1. Hi Molly, yes, all our products are notified with the NPRA. You can do a search for us on this page, by selecting “Cosmetics” and search by “Product Name”. Enter “Kinder Soaps” in the search field, and you will see all our products listed there. Hope this helps! ๐Ÿ™‚

  5. Hi michelle.
    I’m interested in your organic soap and shampoo. Just wondering if it contains any substance of not halal for muslim consumer like me.
    Thank you.

    1. Hi Siti Mahawa, we do not use any animal products (except for beeswax in our Breakfast Bars), and as far as we are aware, none of our materials contain any non-halal components. We use predominantly plant oils and butters for our soaps and moisturizing oils. Hope this helps!

  6. May I know how heavy is a bar of soap that you are selling? Thank you!

    1. Hi Lily, our bars weigh on average 105g-110g.

  7. I was wondering about the size and weight of your soaps?

    1. Hi Karen, our bars weigh on average 105g-110g, and the size is 2.7cm x 5.2cm x ~7.5cm (approximately)

  8. Hi Michelle,

    Good day to you and hope this message finds you well.

    We are currently doing a CSR project and are looking for soaps to recycle, to give back to the community and as part of our continuous effort to save the Earth.

    We would like to explore this further with your distinguished team, and was wondering if you are the correct person to liaise with.

    Alternatively, could you direct us to the correct personnel in charge?

  9. Hi.
    I am looking for a moisturiser for my sensitive skin and the mane shampoo for my son. Can u pls recomend ur products?

  10. Dear Michelle,

    A very good morning to you and your team. I’ve came across your webpage and read a few testimonials and it was amazing to me!!!
    I am sourcing for a Soap Manufacturer, who are able to manufacture a vast variety of Soaps.
    I have leave down my email and contact to you and I hope to hear from you soonest ๐Ÿ™‚

    ThankYou and you done a great job!

    1. Hi Mike, thanks so much for stopping by, and for your kind encouragement. We’d be most happy to see how we can help your company with your manufacturing needs! I’ll drop you an email soon. ๐Ÿ˜‰ I love what you are trying to accomplish with The Green Life – and it would be an honour to play a part in helping you spread the concept of sustainable production and consumption of cosmetics.

      1. Hi Michelle, I am glad to meet you here and Thank You for reverting my message ๐Ÿ™‚
        I would like to Thank You once again for your passion to let The Green Life grow Greener ๐Ÿ™‚
        Will definitely wait for your email.

        Have a great day ahead.

  11. Are your products cruelty-free? ie sourced ingredients and finished products not tested on animals at any stage? Thanks!

    1. Hey Mia, that’s a great question – we certainly can say for sure that none of our finished products were ever tested on animals. Unfortunately I cannot vouch for my ingredients, as none of them carry any certification to say that they are cruelty-free. It is unlikely that our kind of raw materials require animal testing though, but as I said, we can’t be sure. ๐Ÿ™

  12. Hello Michelle,
    Is thr any way tt I cn buy yr soap fr a physical plc?

    1. Hi Jaswa, yes you certainly can – our shop is located in Damansara Jaya at 11A-A, Jalan SS 22/23. It’s on the first floor, above The Uniform Shop. ๐Ÿ™‚ We open on Mondays, Wednesdays and Saturdays between 11am and 6pm, and close on public holidays.

  13. hi.. are your certified by any dermatologist?

    1. Hi Shanthini, thanks for writing in. Our products are not officiall certified nor endorsed by any dermatologists. We can only claim that we are in the midst of renewing our notification numbers for our soap bars with the National Pharmaceutical Control Bureau. I hope that helps you.

  14. hey no worries, I have not met you before , but you make me feel at ease, I understand of your busy schedule . Not to worry, once my face soap supply is running low I would get the honey and goat ‘s milk soap from you . Am now not sure what to get for my face moisturiser. I need something which is fragrance free ,with SPF and does not cause irritation to my face. My face is easily prone to pimples like mosquitos bite which started out itchy. maybe you could to recommend. Thank you for your time and patience

  15. so sorry for the repeated question. Did not realize that I have asked you earlier. anywaythanks for your time and attention

    1. Hey Joanne, not a problem at all. :) I’m so sorry about my late replies though, I really should follow up with comments much more promptly. If you have any other questions you can also send us an email at ask@kindersoaps.com. Have a pleasant week ahead!

  16. thank you for your reply , ok will find the name to visit your shop in Damansara jaya . I am particularly concern is your homemade soap of goat milk and honey , is it suitable for the face as well ?

  17. do you have a shop in damansara jaya?

    1. Hi Joanne, yes we do – it’s right next to Atria Shopping Centre (the huge construction site). Here’s our address:

      11A-A, Jalan SS 22/23,
      Damansara Jaya,
      47400 Petaling Jaya

  18. good day to you , I came across your website today as I have red and acne prone skin, I think I have sensitive skin. Currently I have been using a handmade soap made from macadamia oil, goat’s milk as a gift . I never thought I could use soap to cleanse my face but it felt wonderful as skin now does not dries easily and its well hydrated even after wash. Before that I have been using Bodyshop aloe vera range . I want to know what would you recommend me ? Thank you for your time and would visit your shop one day .

    1. Hi Joanne, thanks for stopping by! Sorry to hear about your acne-prone skin. If you’d like to try our Goat’s Milk range, you can try either the Goat’s Milk and Honey or Goat’s Milk and Patchouli – both should be fine for your skin. ๐Ÿ™‚ Otherwise, other popular choices for sensitive skin are DreamTime and Breakfast Bar. It would be lovely if you could drop by our shop, but if it’s too much trouble you can always order online and we’ll have your purchases delivered to you.

  19. I too am a mother who is starting to make soaps that are safe for her baby! Your friend Honey referred me to your shop and I’m so impressed and inspired by you! Keep up the good work!

  20. Hi Michelle,

    I just bought a 3 pack soap sampler and a small bottle of Eczema Support. Like yourself, I’m very determined to find a permanent relief for my boyfriend’s atopic dematitis which he is suffering from since childhood. I would say his eczema is rather severe, affecting almost his entire body from neck downwards. Needless to say, there was a lot scratching, peeling, bleeding and many sleepless nights. Ironically, I work in a skincare company and both his parents are GPs, we still have to rely on steroids and oral anti-histamine pills to relieve his skin condition. Since his condition worsened recently, he just upped his steroids. We both knew that this can’t possibly be a long term solution.

    I chanced upon your site from a natural soap article in Time Out, KL and immediately bought the soaps from your quaint shop in Jaya 33 the next day.

    For today, he bathe with Goat’s Milk & Pachouli and I’ve applied Eczema Support on the really bad spots (he has inflamed dry patches that resembled psoriasis on his thighs). Within seconds, he has stopped itching, the inflammation and swellings subsided.
    It’s now 4am and I am pleased to report that he’s finally enjoying a blissful sleep after nights of scratching.

    This is just the first day trying and we are really grateful for your amazing skin savers (and they smell great too!). We hope his condition will improve sans steroids in the next few days.

    Just a note. The Goat’s Milk & patchouli combo did reduce the inflammation (redness). However, i feel if you could include a higher dosage of moisturising properties/ moisture sealant? active ingredients it will make the soap more effective. His skin is still dry after shower and the itching begins about 10 mins after. It’s still his first time trying. Perhaps, after few weeks or so, I hope his skin moisture barrier improves. Keeping our fingers crossed!

    Btw, just fir sharing purposes. I went to the Alpro pharmacy near your shop and found another skin saver too! It’s called PRICKLY PEAR RESCUE CREAM by ESMERIA ORGANICS. It was highly recommended by the pharmacist there who is also suffering from eczema on her hands and feet. I applied it only on the cracked areas like wrists,elbows and feet. It worked like a charm. The applied area is ‘sealed’ seconds after. Unbelievable.

    1. Hi Kim, oh my goodness that is wonderful news! I’m so glad to hear that your boyfriend is feeling much more at ease now – and to have an uninterrupted night’s sleep, what a treat! ๐Ÿ™‚ I will write you a separate email. Do take care and I hope your darling’s skin continues to improve. And thank you also for taking the trouble to come visit the shop to get the soap and oil for him.

      Great that you also found the Rescue Cream from Esmeria Organics to be helpful too! It’s always good to be aware of available options – you don’t want to be entirely dependent on one type of product at any time. ๐Ÿ™‚

  21. My sister forwarded this testimony to me and I would like to try it too!
    How do I buy and where do I buy?

  22. Hi, Michelle, m so happy to know someone like you can made a lovely handmade soap at home or her own business.
    Actually, i have interest to lean how to made soap do u teach somebody or open class to teach? or u hire someone to help up? i don mine do part-time on sat.
    Lupa introduce myself, my full name is Loh Pei Yoon working in legal firm, chinese, english not so good, but can understand what u try to tell us. ada apa lagi ah..
    i still have no time to go through your products, sure i will purchase very soon.
    Take Care..

    1. Hi Pei Yoon, thanks for introducing yourself and welcome to Kinder Soaps! Right now I haven’t opened up formal classes nor have the funds to hire help, but they’re both an eventuality. It all depends on whether I can balance my work with family time well enough. In the meantime, feel free to browse through my soap. You take care too!

  23. Hi Michelle, I’ve just discovered your site recently. Love your lovely soap concept. I was just about getting into this hobby because of my constant dissatisfaction on my over the counter cleansing products. Will you share where can I get lye in Selangor without the need of a permit? I am aware it’s a dangerous chemical. Or do you know if those Air Abu in grocery shops can be use to make CP soaps?

    Thanks for your time

  24. Hi, Michelle. I am also a handmade soap maker. Where do you get your lye? How is the quality? I am making it for myself after using commercial soap. I have also tried several recipes. The last is goat milk soap.

  25. Hi Michelle, it’s really interesting to make our own soap. I’m interested in trying out. I would really appreciate if you could give me some tips on how to do so, eg what items or raw ingredient needed and where to get them (in small quantity).

    Thanks so much.

  26. Hi, Michelle,

    I’m a handmade soap lover and would really to learn from how to make the soap. Do you still give classes and what is the fees.

    1. Hi Vivian, sorry but I don’t conduct classes at the moment – I would like to spend more time with my young children for now. I’ll be sure to blog about it when I do start proper lessons though. :)

  27. Hi Michelle!
    A friendly advice…If you want to stay in the business for a long term as soap maker, you should not be giving out seminars often. For sooner or later, these people will become your competitor in the future and the soap making business will mushroom all over KL. This will ofcourse affect your career as a soap maker. I hope you don’t misunderstood my opinion. It is not being selfish, it is a business trade secret. You are already helping them by simply providing very good quality soap like what you are selling now. Keep up the good work!

    1. Hi Niko, thanks very much for your opinion. What you say makes sense. At the end of the day, my intention is just to avail help to those who need it, in whatever way I can afford. ๐Ÿ™‚

  28. hi.i would like to learn lye soap making from you.
    u can contact me at 012-4232615. i m allan.
    i m using pour and melt method to make soap for my sensitive skin. but found it too dry for my face.

  29. Hi Joo Lee, thanks very much for the compliment. I hope the spirited-ness is infectious! ๐Ÿ˜€

  30. Hi, I heard you on Bfm yesterday and was very impressed by your spirit. I hope to try your products very soon.

  31. hi… congratulations on your products…i like it very much.. this may sound silly… but are your soap bars are considered soap free? well i know it is chemical n preservative free… but in the market, there are soap free soaps.. which are good for the skin… i’m very concern about this because soaps may dry the skin… so.. are your soaps dries the skin after using it?

    1. Hi Razif,

      Thanks, I’m really glad that you like my soap! And what you have asked is not silly at all – in fact, I’m glad you did raise this issue, because you’re voicing a concern that lots of people have. So thank you for doing this on their behalf. ๐Ÿ™‚

      To answer your final question first, I formulated all my cold process soap to contain excess vegetable oils once the saponification process is complete, so that your skin gets to enjoy the moisturizing benefits that these oils carry. They definitely do not dry out skin as compared to off-the-shelf soap bars, most of which use surfectants like sodium laureth sulfate as an inexpensive cleaning and foaming agent. Chemicals such as this are the reason why many commercially-produced “soaps”, which really are detergent-based, tend to dry out skin.

      The “soap-free” cleansers that you find in the market are called such merely because they may not contain some of these surfectants, and their pH levels are closer to being neutral. Cold process soap on the other hand, when properly made, naturally lather without the aid of detergents, and are much kinder to the skin.

      I hope this answers your question. If you’d like to know more, just keep asking – I’d love to see how I can help you! ๐Ÿ™‚

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