Do you remember the feeling you get when you say “Yes” to something that you’ve never done before?
That initial wave of euphoria, followed by a weird, cold sensation at the pit of your stomach that comes from knowing that you’re about to embark on somethingÂ unknownÂ and unfamiliar.
I’ve been feeling that quite often lately. Mostly because I’ve been taking on OEM / private label orders, and having to get used to working with formulations that are from other parties.
I had one corporate customer whose 720-bar order I repeatedÂ twice at my own expense, because I wasn’t familiar the customised soap molds that were required for the job, and the resulting soap bars were either too small, got stuck in the molds, or ashed over so badly that they had to be rejected. Not only that, the card boxes meant for the soap bars refused to work with the double sided tape we were using, and only later were we advisedÂ to use a hot glue gun by the client. Four of our staff worked over 3 days to get the job done–and all that hard work was for nought.
It’s easy to get sidelined by the proverbial wrenches that get thrown into the works… But I count myself extremely lucky to have a great team of people working with me at the studio and the shop, and I believe that we are all trying to deliver professional results to everyone we come into contact with. Plus there is also theÂ funÂ side to bootstrapping, doing all that you can with everything you’ve got.
Case in point:
We’ve been so busy churning out batch after batch of soap, that we ran out of curing racks–so we made do by stacking these 4 batches of Tangy Lavender we made for a wedding in a circular column on the floor instead. I’veÂ always wanted to make one of these! Now we had the perfect reason to. The air circulation for a column likeÂ this is much better compared to the narrow spaces on a curing rack, so hopefully this means that the soap bars will dry out a little faster than expected. It is by no means an original idea (look up for soapmakers from the Aleppo region–they have been making soap for the past 600 years, and stacking their soaps this way), and the folks from the GMP division may raise an eyebrow at the sight, butÂ it does the job.
Now I have another 1,300 bars to make by the end of this week to meet a looming deadline, a shipment of balm tubes that have mysteriously gone missing to track down, and various administrative issues to grapple with (inventory management systems are elusive, yet scary!).
I feel my limits being tested with all this busy-ness, yet I am grateful for these opportunities to learn, and to be stronger.Â Mistakes trip you up, and you can fall spectacularly for all and sundry to see–but what counts more than the embarrassment of failure is the ability to pick yourself up, dust yourself off, and start all over again (listen to the video below – Diana Krall says this best!)
Have a terrific week ahead everyone!